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Who we are
The address of the page is: www.kotinoshop.com
What personal data do we collect and why
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and optional account information such as username and password. We will use this information for purposes such as:
- Send you information about your account and your order
- Answers to your requests, including returns and complaints
- Making payments and preventing fraud
- Set up your account for our store
- Compliance with our legal obligations, such as the calculation of taxes
- Improving our store offers
- Send you promotional messages if you choose to receive them
If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for 5 years for tax and accounting purposes . This includes the name, email address, and billing and shipping addresses. We will also save comments or reviews if you choose to leave them.
Your data is used only to get in touch with you.
If you leave a comment on our site, you can choose to save your name, email address and site to cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you have an account and log in to the site, we will create a draft cookie to determine if the browser accepts cookies. The cookie does not contain personal information and is deleted when you close your browser.
When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you log out of your account, login cookies will be removed.
If you edit or publish an article, an extra cookie will be saved in your browser. This cookie does not contain personal data and only indicates the post ID of the article you just edited. Expires after 1 day.
Embedded content from other sites
Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor visited the other site.
Who do we share your data with?
We do not share your data.
How long do we keep your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can automatically recognize and approve the comments that follow, instead of keeping them in line.
For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except to be able to change their username). The administrators of this site may also view and edit this information.
What rights do you have in your data
If you have an account on this site or have left comments, you may request that you obtain an exported file of the personal data we hold about you, including any information you have provided to us. You may also request that we delete the personal information we hold about you. This does not include data that we are required to keep for administrative, legal or security reasons.
Where your data will be sent
Guest reviews may be monitored through an automated junk mail system.
Who in our team has access
Our team members have access to the information you provide to us. For example, both platform administrators and store managers have access to:
Order details such as what was purchased, when they were purchased and where they should be shipped, as well
Customer information such as name, email address, and billing and shipping information.
Our team members have access to this information to help execute orders, process returns and support you.